We're Here to Help

Get expert support for your BitoCircle advertising campaigns. Our team is ready to assist you with any questions or challenges.

Choose Your Support Channel

Select the support option that best fits your needs and timeline

Live Chat

Available Now

Get instant answers from our support team. Perfect for quick questions, troubleshooting, and urgent issues.

  • Average response time: 2 minutes
  • Available 24/7 for Premium accounts
  • Screen sharing for complex issues
  • Chat history saved in your account

Email Support

Business Hours

Send detailed inquiries and receive comprehensive responses. Ideal for complex questions requiring research.

  • Response time: 4-8 hours
  • Detailed, documented answers
  • Attach screenshots and files
  • Priority support for verified accounts
Send Email

Before You Contact Us

Many common questions can be resolved instantly through our Help Center

Getting Started Guide

Learn how to create your first campaign

Billing & Payments

Payment methods and cryptocurrency billing

Campaign Optimization

Improve your campaign performance

Advertising Policies

Ensure your campaigns comply

Enterprise Support

High-volume advertisers spending over $50,000/month receive dedicated enterprise support with premium benefits

Dedicated Account Manager

Personal point of contact for all needs

24/7 Priority Support

Round-the-clock assistance via all channels

Custom Reporting

Tailored analytics and insights

Strategic Consultation

Quarterly strategy reviews with experts