Frequently Asked Questions

Find answers to common questions about BitoCircle

Getting Started

BitoCircle is a crypto-native social media platform designed specifically for cryptocurrency creators, traders, and enthusiasts. We combine traditional social features (posts, reels, stories, live streams) with Web3 capabilities including crypto payments, wallet integration, and blockchain-based monetization.

Creating an account is simple:

  • Visit BitoCircle.com and click "Sign Up"
  • Enter your email address and create a strong password
  • Verify your email through the link we send
  • Complete your profile with username, bio, and profile picture
  • Optionally connect your crypto wallet for payments

Yes! BitoCircle is free for all users. You can create content, follow creators, and engage with the community at no cost. We only charge fees on monetization activities (brand partnerships, subscriptions) for creators, typically 10-15% platform fee.

No, you don't need cryptocurrency to browse, post, or engage with content. However, if you want to monetize your content or tip creators, you'll need to connect a crypto wallet with supported tokens (BTC, ETH, USDT, etc.).

Creator Program

To become a verified creator, you need:

  • At least 10,000 followers
  • Minimum 3% engagement rate
  • Consistent posting (3+ times per week for 3 months)
  • Authentic audience (no fake followers)
  • Compliance with Creator Guidelines
  • Complete identity verification

Apply through Settings > Creator Program > Apply for Verification

Earnings vary based on your audience size, engagement, and monetization strategies. Top creators on BitoCircle earn $10K-$100K+ monthly through:

  • Brand partnerships ($500-$50K per campaign)
  • Channel subscriptions ($5-$50/month per subscriber)
  • Tips from followers
  • NFT sales
  • Exclusive content access

Payments are processed weekly to your connected crypto wallet. Requirements:

  • Minimum payout threshold: $50 equivalent
  • Processing time: 7-14 days after campaign completion
  • Verification required for first payout
  • Blockchain network fees apply

No, you must be 18+ or the age of majority in your jurisdiction to participate in BitoCircle's creator monetization program due to legal and financial requirements.

Crypto & Payments

We currently support:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether (USDT) - ERC20, TRC20, BSC
  • USD Coin (USDC)
  • Binance Coin (BNB)
  • Polygon (MATIC)

More tokens are added regularly based on community demand.

To connect your wallet:

  • Go to Settings > Payment Settings
  • Click "Connect Wallet"
  • Choose your wallet provider (MetaMask, WalletConnect, etc.)
  • Approve the connection in your wallet
  • Sign a verification message (no transaction fees)

Your private keys never leave your wallet - BitoCircle cannot access your funds.

Yes, two types of fees apply:

  • Platform Fee: 10-15% on creator earnings (for brand partnerships, subscriptions)
  • Network Fee: Blockchain transaction fees (gas fees) paid to miners/validators

Network fees vary by blockchain and current congestion. We clearly show all fees before you complete transactions.

BitoCircle does NOT custody your cryptocurrency. Your funds remain in your personal wallet, which only you control. We simply facilitate transactions between users through smart contracts. Always keep your wallet's private keys secure and never share them with anyone.

Cryptocurrency transactions are irreversible. Always double-check addresses before sending. BitoCircle cannot reverse or refund transactions sent to incorrect addresses. We recommend sending a small test transaction first for new recipients.

Content & Features

You can create:

  • Posts: Text, images, polls, links
  • Reels: Short videos (15-90 seconds)
  • Stories: 24-hour temporary content
  • Live Streams: Real-time video broadcasts
  • Channels: Long-form video content

All content must comply with our Creator Guidelines and Terms of Service.

Reels can be 15-90 seconds. For crypto content, we recommend 30-60 seconds - long enough to provide value but short enough to maintain attention. Hook viewers in the first 3 seconds with a compelling statement or question.

Yes! Verified creators have access to our content scheduler. You can schedule posts, reels, and stories up to 30 days in advance. Go to Create > Schedule to set up future posts.

Live streaming requirements:

  • 1,000+ followers
  • Verified account status
  • 5 Mbps+ upload speed
  • No active community guideline violations

Click "Go Live" from your dashboard, add a title, and start streaming!

Safety & Security

We employ multiple safeguards:

  • AI-powered scam detection
  • Manual review of reported content
  • Verification system for creators and projects
  • Immediate removal of known scam promotions
  • Account suspension for violators
  • Community reporting tools

Always conduct your own research before investing in any crypto project.

Click the three dots (•••) on any post or profile and select "Report". Choose the violation type and provide details. Our moderation team reviews reports within 24 hours. For urgent safety concerns, email contact@bitocircle.com.

Immediately:

  • Try to reset your password
  • Contact contact@bitocircle.com
  • Disconnect your crypto wallet if compromised
  • Enable 2FA for added security

We'll help recover your account and investigate unauthorized activity.

Yes! 2FA adds an extra security layer to your account. We strongly recommend enabling it, especially if you have a connected crypto wallet or are a monetizing creator. Enable 2FA in Settings > Security.

Account & Technical

To delete your account:

  • Go to Settings > Account > Delete Account
  • Withdraw any pending crypto payments first
  • Confirm deletion (this is permanent)
  • Your content will be removed within 30 days

Note: Blockchain transactions cannot be deleted as they're recorded on public ledgers.

Common issues:

  • File too large (max 500MB for reels, 2GB for channels)
  • Unsupported format (use MP4, MOV, or AVI)
  • Slow internet connection
  • Browser cache issues (try clearing or different browser)

If problems persist, contact contact@bitocircle.com

Yes! BitoCircle is available on:

  • iOS (App Store)
  • Android (Google Play)
  • Web (bitocircle.com)

All features sync across devices when you're logged in.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help!

Contact Support